2020 Session overviews

9.00am Welcome


9.30am Session 1: Keynote - 4th Industrial Revolution: what happens to the future of work when science fiction becomes science fact?

The UX of work has changed. The future of HR is no longer just about human resources, but also about artificial resources. Virtual is becoming the new reality. Remote work is the new norm. Co-working spaces set new expectations for what work / creative play could look like.


In this new world of work, how do we drive both digital adaptation, but also crucially, human transformation? How do we design transformational experiences in both analogue and digital environments? Can we drive cultural transformation purely through the virtual environments, or do we only adopt new technologies when our physical environment, and human touch points inspire us to do so? As the 4th Industrial Revolution enables seamless interconnectivity of cyber-physical systems, what does this mean for human encounters and the very definition of work? AI is beginning to do to white-collar work what robots and machines have been doing to blue-collar work, which challenges notions of space and 'where work gets done', and decentralised talent pools solve complex problems without being on the corporate payroll. Meanwhile, your children are already busy dreaming up the coming 5th Industrial Revolution.

Speaker: Anders Sorman-Nilsson


11.00am Session 2: Human Centred Design

One of the hot topics in corporate real estate is human centred design. But as corporate anthropologist Michael Henderson from Cultures at Work argues, too often the ‘human’ part is given less emphasis than the ‘design’ part.


Yet when human culture is fully engaged, it creates a powerful source of energy, creativity, collaboration, solutions, empathy, compassion and endeavour.


Drawing on his 25+ years of experience in observing, advising and educating organisations on workplace culture, Michael will be guiding us through what organisational culture means in the fourth industrial revolution.


While the fourth industrial revolution means that we are at the forefront of rapid change in the realm of technology and productivity, the essence of being human remains the same. Michael will help you to reflect on what being human means and how to interrogate your decision making to actively put human needs first.

Key takeaways


Going beyond the buzzwords of human centred design, Michael will challenge your thinking on what organisational culture means for modern workplaces and why culture is really the one consistent among changes.


Topics include:

- The Three Principles – Understand the principles that underpin what being human really means

- Human cultural evolution – Reflect on how humans and organisations process change, from awareness, to appreciation, through action and on to achievement

- Are you really putting humans first?  – Learn the right questions to ask to determine if you are putting human needs first or just responding to commercial opportunity

Speaker: Michael Henderson

11.45am Session 3: REd Talk

One of the highlights at previous CoreNet Symposium events have been our REd Talk session, giving our emerging leaders of tomorrow the opportunity to present on topics relevant to our industry. Supporting young talent and learning from their perspectives is vital for businesses wanting to thrive in dynamic and changing environments. With many fantastic applications, choosing just four REd Talk speakers was no easy task, but we’re thrilled with our successful speakers and are sure you’ll come away with fresh ideas and a call to action from each of these talks.


Amanda Morton - Inclusion

Cameron Gardiner - Mental Health

Leonie Mitaxa - Change Management

Will Ma - Big Data

12.30pm Session 4: CoreNet Global update

CoreNet Global Board Immediate Past Chair Kate Langan.

12.40pm LUNCH​

1.30pm Session 5: 2019 FutureWorkplaceHack

Pitch of the winning idea from the 3rd CoreNet Global Australia BGIS Hackathon - Sustainability in the in workplace.

1.45pm Session 6: Case Study

Arup, Melbourne

Despite their move to a conventional commercial building, Arup wanted their new offices to feel creative and open to everyone – a place that draws people in, inspires them to do their best work and encourages them to mix with colleagues and clients daily. 

From the moment you enter via an elevated ‘Sky Park’ – not the typical lift lobby – Arup Melbourne sends a signal that they’re not doing business as usual. The workplace takes up three floors, but expansive voids with mezzanines create a cascading, terraced effect that results in five separate levels – or one huge, multi-connected space for all kinds of work and programs.



Rebecca Trenorden, Associate, HASSELL

Cameron McIntosh, Workplace Leader, Arup 

2.15pm Session 7: Panel

Tenants of the future – what will shape future decision making?


Referencing back to the change forces and technological innovations discussed earlier in the day, this session will unpack what the new digital age means for tenant demand and decision making.


As tenants are increasingly attracted to connected and immersive workplaces, designing a smart office building has become a crucial factor in future-proofing an asset and attracting tenants.


A range of diverse panelists will discuss how buildings and landlords can be effective in catering to a new generation of tenants and how to combine effectively the digital and analogue experience.

Key takeaways

You’ll leave this panel discussion with a greater sense of the opportunities AI creates for corporate real estate including:

- Know what’s available – Tap into James’s knowledge of the AI systems that are available and what’s possible with AI technology

- Predict the future – The future won’t look like yesterday, so stop using yesterday to make decisions about tomorrow. Learn how AI can help you understand the impact of different decisions.

- What will future work environments look like? – When machines are completing a lot of tasks, what impact does that have on the workforce? And what environment will remaining employees need to feel valued and productive? What will this mean for corporate real estate and leasing decisions?

- How will tenants make decisions in the future? Referencing back to the change forces and technological innovations discussed earlier in the day, this session will unpack what the new digital age means for tenant demand and decision making.

Moderator: James Ward, Director, Epistemology

Joanna Gordon, Director, Gordon Property Advisory Services

Darren Whitney, Director Property and Services, Telstra

Sally Franklin, Group Executive, Real Estate Services & Business Operations, Investa

3.00pm Session 8: Curating Human Experiences


Companies in our industry and beyond are grappling with how to address real human needs in the context of technology, change and dramatic workplace trends.  As Chief Experience Officer at one of Australia’s most successful property companies, Natalie has led the workplace transformation that has made the Charter Hall culture one of the most cohesive and admired in the industry. Today she discusses how to use technology to help give people a sense of purpose in the workplace and choice in how they work and learn. She will also examine how to curate experiences that meet the diverse needs of different personalities, genders, ages and abilities. 

Speaker: Natalie Devlin, Chief Experience Officer, Charter Hall


4.00pm Session 9: Key note

Natasha Stott Despoja AM, Chair of Our Watch, will address the issue of domestic violence in Australia and more broadly gender equality as something that we need to be more aware of as an industry, as employers and as the creaters and custodians of the built environment. 

Natasha will share Our Watch’s vision of an Australia where women and their children live free from all forms of violence and their mandate to stop violence before it happens. She will explain the urgent need to get the message out around domestic violence and gender equality, and what we can do to break down the taboo around domestic violence and to create an environment that supports those who need it.

Natasha is not only Chair of Our Watch but is also Australia’s former Ambassador for Women & Girls, was a Senator for South Australia (1995-2008) and is the youngest woman ever to enter the Australian Federal Parliament, which positions her uniquely to share her perspective on domestic violence and gender balance. 

Natasha Stott Despoja AM

5.00pm Closing

5.15pm Networking function

© 2019 CoreNet Global | Australia Chapter